Environmental acoustic intelligence

From complaint to closure.

SONEVO gives councils objective, defensible acoustic evidence for barking dog complaints — continuous automated monitoring in place of resident diaries and drawn-out investigations.

Register interest See how it works
SONEVO monitoring device installed on a residential fence
SONEVO-01 · Deployed
Barking duration grid
CRM-038-2973
Recorded audio time per hour · 14 Elm Street
Mon
Tue
Wed
Thu
Fri
Sat
Sun
15:00
1:43
0:33
0:57
9:05
0:39
16:00
2:35
9:23
3:17
0:21
17:00
1:10
3:27
1:20
18:22
3:21
4:38
0:25
18:00
5:43
0:10
32:07
3:24
3:48
1:47
19:00
0:30
1:08
7:09
1:02
1:10
20:00
3:38
29:13
0:23
Within threshold
Threshold exceeded
The problem

The current process asks residents to be the evidence.

Barking complaints are among the most common — and least resolvable — issues councils face. Not because the noise isn't real, but because the evidence isn't.

Subjective
Diaries, not data

Resident bark diaries are self-reported, inconsistent, and easily contested. One neighbour's "constant barking" is another's normal afternoon.

Manual
Ranger hours spent waiting

Site visits rarely coincide with the barking. Officers spend hours attending, observing, and re-attending — often to hear nothing at all.

Slow
Months without a defensible outcome

Without objective evidence, cases stall, escalate to disputes between neighbours, and fall over when enforcement is challenged.

How it works

Detect. Log. Evidence. Resolve.

SONEVO-01 · DEPLOYED
01 — DETECT
Deploy a council-owned device

A ranger installs it at the complainant's property; on-device AI identifies barking around the clock.

17:04:124m 38s
18:11:4732m 07s
02 — LOG
Every episode, timestamped

Each episode is logged with exact time and duration, with audio available for playback — the case builds itself in the dashboard.

EXCEEDED12 / 53 days
03 — EVIDENCE
Measured against your thresholds

Durations are assessed against nuisance guidelines and compiled into an exportable evidence report.

CASE CLOSED
04 — RESOLVE
Act with confidence

Warning, mediation, or enforcement — the decision rests on measurements that stand up to challenge.

The product

Working software, in council hands.

These are real screens from the SONEVO platform — the same dashboard rangers and compliance officers use to run cases end to end.

app.sonevo.com — Cases
SONEVO dashboard — active cases overview
Cases overview. Every active investigation, its monitoring status, and the seven-day trend — at a glance.
SONEVO case detail — barking activity and investigation timeline
Case detail. Pattern detection, daily activity, and a full investigation timeline against the CRM reference.
SONEVO barking duration grid — hourly heat map with threshold exceedances
Barking duration grid. Hour-by-hour recorded audio time, with exceedances flagged against day and night thresholds.
Why councils trust it

Evidence you can put in front of a tribunal.

Objective by design

Measurements, not recollections. Every figure in a SONEVO report is a recorded duration with a timestamp — and every logged episode can be played back to verify it.

Defensible for enforcement

Thresholds map to published nuisance guidelines, methods are documented, and every case carries an auditable trail from complaint to closure.

Built for local government

Council-owned devices, CRM reference numbers on every case, and workflows shaped with rangers and compliance officers — not adapted from consumer tech.

Register interest

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