SONEVO gives councils objective, defensible acoustic evidence for barking dog complaints — continuous automated monitoring in place of resident diaries and drawn-out investigations.
Barking complaints are among the most common — and least resolvable — issues councils face. Not because the noise isn't real, but because the evidence isn't.
Resident bark diaries are self-reported, inconsistent, and easily contested. One neighbour's "constant barking" is another's normal afternoon.
Site visits rarely coincide with the barking. Officers spend hours attending, observing, and re-attending — often to hear nothing at all.
Without objective evidence, cases stall, escalate to disputes between neighbours, and fall over when enforcement is challenged.
A ranger installs it at the complainant's property; on-device AI identifies barking around the clock.
Each episode is logged with exact time and duration, with audio available for playback — the case builds itself in the dashboard.
Durations are assessed against nuisance guidelines and compiled into an exportable evidence report.
Warning, mediation, or enforcement — the decision rests on measurements that stand up to challenge.
These are real screens from the SONEVO platform — the same dashboard rangers and compliance officers use to run cases end to end.
Measurements, not recollections. Every figure in a SONEVO report is a recorded duration with a timestamp — and every logged episode can be played back to verify it.
Thresholds map to published nuisance guidelines, methods are documented, and every case carries an auditable trail from complaint to closure.
Council-owned devices, CRM reference numbers on every case, and workflows shaped with rangers and compliance officers — not adapted from consumer tech.
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